"Disgusting service!"

About: Weston General Hospital

After arriving in a&e with my 5 year old son, it was well over an hours wait, and the waiting room wasn't even to busy!! after finally being checked over, he had to be transferred to bristol children's hospital, and would sort transport, which is no problem, it does become a problem when a 5 year old who needs medical attention is waiting over 3 and half hours before getting any means of transport! I find this highly disgusting he had to wait so long! Especially when needing further medical attention! Shame on you weston for not trying harder! No one should be left for so long let alone a poor little child!

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Response from Weston General Hospital

We are very sorry to hear about your experiences at A&E, please accept our apologies for any distress caused. If you could take the time to contact our PALS (Patient Advice and Liaison Service) we can investigate this matter further and find out why this happened. You can find all their contact details here http://www.waht.nhs.uk/en-GB/Our-Services/Non-Clinical-Services/Patient-Advice-and-Liaison-Service-PALS/.

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