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"Excellent outpatient experience"

About: Princess Royal Hospital / Oral surgery

(as the patient),

Within one hour of my doctor telling me that he was going to refer me to a consultant, I had a telephone call from the hospital offering me an appointment the next day. I was told at this appointment that I would require surgery done to a lump in my mouth. About a week later I attended Princess Royal at 2.40 and by 3.00 I was on my way home having received wonderful surgery and stitches. What a wonderful experience. I also received telephone calls from my own GP surgery checking up on my progress since referral. Well done all.

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Responses

Response from Princess Royal Hospital 7 years ago
Princess Royal Hospital
Submitted on 12/09/2016 at 14:58
Published on nhs.uk on 13/09/2016 at 02:30


Thank you for your comments.

Should you wish to discuss this matter further, please contact our PALS Team on 01273 664973 or by email at pals@bsuh.nhs.uk.

Kind regards

Patient experience Team

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