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"Fantastic A&E Care"

About: Solihull Hospital

I attended A&E at Solihull this morning with a very sore foot following a fall. The receptionist was very warm & friendly and the nurse who looked after me throughout was exemplary, very knowledgeable and thorough. I was sent to x-ray where I was treated very well before returning to the same A&E nurse who gave me my results and treatment. The continuity of care was very much appreciated and I left feeling very reassured. I was seen within about 20 minutes of arrival and the service thereafter was swift and efficient. Thank you to everyone involved in my care today, a great service provided overall and a huge credit to Solihull Hospital.

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Responses

Response from Margaret Mitchell, Deputy head for patient services, Heart Of England NHS Foundation Trust 10 years ago
Margaret Mitchell
Deputy head for patient services,
Heart Of England NHS Foundation Trust
Submitted on 05/09/2014 at 15:33
Published on Care Opinion at 17:00


Dear Lynn, I hope you are now feeling better following your fall, I will certainly pass your feedback onto the A&E team at Solihull.

Kind regards

Margaret Mitchell

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