"Fantastic A&E Care"

About: Solihull Hospital

I attended A&E at Solihull this morning with a very sore foot following a fall. The receptionist was very warm & friendly and the nurse who looked after me throughout was exemplary, very knowledgeable and thorough. I was sent to x-ray where I was treated very well before returning to the same A&E nurse who gave me my results and treatment. The continuity of care was very much appreciated and I left feeling very reassured. I was seen within about 20 minutes of arrival and the service thereafter was swift and efficient. Thank you to everyone involved in my care today, a great service provided overall and a huge credit to Solihull Hospital.

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Response from Margaret Mitchell, Deputy head for patient services, Heart Of England NHS Foundation Trust

Dear Lynn, I hope you are now feeling better following your fall, I will certainly pass your feedback onto the A&E team at Solihull.

Kind regards

Margaret Mitchell

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