"iris ward urology"

About: King George Hospital

From initial diagnosis to treatment the urology service has been excellent. The only fly in the ointment was a snappish and rude phlebotomist with a poor technique.But that was the blood room in out patients. Iris ward it self was extremely well organised and highly professional and the quality and attitude of the nursing staff was amongst the best I have ever seen. I should know : I been a nurse for 24 years and worked in many parts of the world. Its only a pity that the other patients and especially relatives weren't so appreciative. The amount of nitpicking and complaining that went on was shameful. The public really have been spoilt by the NHS over the years. But to the credit of the staff they took it all in their stride. I was prepared for a poor experience but had exactly the opposite. This service is a credit to the NHS. Well done.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from King George Hospital

It is fantastic to hear that you had such a great experience in our hospital. Thank you for leaving your comment on NHS Choices. Our Urology team will be pleased to know that they impressed you, and I will also feedback to our team about the phlebotomist issue. Yours sincerely Stephen Burgess Medical Director

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful