"Midwife nightmare"

About: Peterborough Maternity Unit Peterborough PCT

(as the patient),

I am 11 weeks pregnant with my second child. My last pregnancy was 14 years ago. It was a planned pregnancy and at the initial stages of deciding to have a baby we visited the GP and got appropriate advice. One of the pieces of advice given was to notify the midwife as soon as I confirmed that I was pregnant. Therefore in January 2009 when my family and I discovered that I was pregnant we followed the advice given and saw the GP again who advised us to arrange an appointment with the midwife attached to the surgery. We did this immediately and an appointment was arranged for 5/2/2009. On the 4/2/2009 (now 10 weeks pregnant) the midwife called and changed the appointment to the 5/2/2009. Then on the 5/2/2009 she then called and changed it again to 12/2/2009 (now 11 weeks). I went to the surgery today having read my pregnancy manuel armed with my urine sample and ready to have my blood tests. I am aware that I may have a high risk pregnancy as i had polyhydramis with my first prenancy and low iron levels. I am also on medication for stress related depression and have anxiety and panic attacks. So you can imagine my dispair when I arrived to be told that the appointment was not today but the 12/3/2009 (when I will be 4 months pregnant). The midwife was very rude and spoke to me (a grown women of 32) as if I was 12 and belittled me in the waiting room in front of other women waiting to see her. She said that I would have to wait for this appointment as there were no others before 12/3/2009 or I could travel 18 miles to the hospital that I have already chosen not to attend when I am due to see her at 8.30am in the morning!

Needless to say, my husband and I are mortified at the poor and inappropriate treatment and mannerism of the professional midwife that I saw today. I have changed surgerys this afternoon to ensure that I do not have to see this women again as I now have no faith in her skills or her professionalism. I have decided to write a letter of formal complaint and thank heavens that my husband was there to support me through the trauma of her behaviour. This makes a mockery of patient lead services and respect for individuals.

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