"I am currently a patient of the hospital"

About: University Hospital Aintree

I am sitting in my hospital bed still in agony from on going back pain still have not received ant pain killers for this. I am a healthy fit extremely happy person , love my job family live life to the full. Last few months I've felt not quite right several unsuccessful attempts to get a drs app later sitting at my desk in work after a week of suffering extreme tiredness. Bearing in mind. I do not believe in naps ! unable to control my temperature I sudden felt very unwell. I left work went straight to my docs usual blood tests my red n white cells were all over the place. She diagnosed pernicious anemia. Prescribed vit b12 injections said I would feel better. My symptoms became worse , palpitations sleeping anywhere even when driving feeling extremely poorly unable to function feeling so cold and a Huge weight loss. Two weeks ago I woke with awful leg pain n then my back started. Another trip to the docs this time a water sample high levels of protein n blood treated me for kidney infection still with worsening pain still unable to function nausea a stone n ten pound weight loss my dr very unhappy sent me to ane. I arrived clearly unwell curled up in a ball asleep to be told by triage I faced a terrible wait. 9 patients before me obviously no idea wat would come through doors on stretcher. She advised me to go home n to corm back at 8 were I would be taken straight through to mab. I became very unwell here vomiting quite violently. I have nothing but praise for the guys here. I was finally admitted at three that afternoon bearing in mind I have no temp and my obs r all fine. No one in this ward is listening to me. I feel awful extremely unwell and I am so frustrated with the lack of respect for myself and my dignity it has even been suggested I have aids. One dr from the chest department has shown me any respect my ct has shown a shadow on my lung he has assured me a scan in three months to check this is fine. More importantly he thinks I have bronchi ecstasies which would be fitting with an immune deficient disease which my symptoms would point to. I am sitting in my hospital bed waiting to have a camera down my throat , which will be very painful as my mouth is so dry I am also sitting here in pain , frustrated upset feeling bloody awful , I thought hospitals were here to show you care? Ward 11 spotless a lovely ward and I'm sure if u r a gastro patient the care would be lovely ! I'm just sorry that a hospital I have always been so full of praise for. My dad is a patient here and has been for 30 years .. Well I am sitting here feeling so ill so confused and hurt by the lack of respect oe dignity I have been shown. I feel the staff think I am a fraud

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Response from University Hospital Aintree

We're very sorry to hear that you feel you've been treated with a lack of dignity and respect. If you are currently in the hospital and have questions or concerns about your care, you can speak to a member of your clinical team on the ward which would be the best way to get answers quickly. If you don't feel comfortable doing so or wish to take this further, our Patient Advice and Complaints team can help. You can contact them by emailing customerservice@aintree.nhs.uk, by calling 0151 529 3287/2400 or by writing to: Patient Advice and Complaints department Aintree University Hospital NHS Foundation Trust Lower Lane Liverpool L9 7AL Thank you.

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