"Outpatient private appointment- eye clonic"
About: West Cumberland Hospital West Cumberland Hospital Whitehaven CA28 8JG
Posted by Debra
I was referred by my optician - all staff other than consultant I saw were fine . Consultant who did not even introduce himself spent several minutes looking at my notes - then quick examination and I was basically told what I could only say was a total dismissive manner 'nothing wrong with your eyes' take this to reception .. I tried then to ask if I could ask a question as my optician thinks I could have macular degenerative decease - I however did not get this far as although he said I could ask a question irregardless of whether I was private or Nhs the manner in which he spoke told me he really could not be bothered . I then was told that I should actually change my optician - I have total faith in my optician so basically said this and the consultant then relooked at who had referred me and still advised I change my optician. My optician also tried then to follow up and I believe got the same treatment only worse than me. What amazed me was the true lack of respect for the patient and also for members of his own profession. I believe the scan actually did show drusens - so now will have another opticians appointment and then if necessary another referral at own cost - truly unsatisfactory . I appreciate the stress of consultants however what sometimes they may not also realise is that others in other professions also may experience stress- I work each week out if the country and to take a day put as I own my own company can in itself cost me a lot of money and catch up time - I now may have to go through this again ......and also experience morworry ...