"PALS do more than Patient Opinion"
Posted by PALS (as ),
Having seen the article in the Guardian from Paul Hodgkin, a Sheffield GP, I would like to bring to Dr Hodgkin's attention that the Patient Advice and Liasion Service (PALS), based in every NHS Trust, including Primary Care Trusts, do all that Dr Hodgkin's claims for his website plus a lot more. Not only that, patients and carers who want to comment can actually talk to a person, face to face, on the phone, e-mail them or contact from the website. They get listened to, helped and they even get feedback. Provides a lot more than a website, I would say. Perhaps Dr Hodgkin could really help his patients by telling them about PALS.
Do you have a similar story to tell? Tell your story & make a difference ››