"visit to pembury ane department"

About: The Tunbridge Wells Hospital

Went to pembury ane department as had very severe pains in lower black and stomach.....I would just to say that the care I received was out standing! I was seen promptly only waited for 20mins to be seen by triage where I was taken to a cubicle. The nurses were very polite caring and patient. I have very difficult veins and explained this to them, where they got a doctor promptly to take bloods.......this doctor was excellent.....he said he couldn't find a suitable Vien so got an ultra sound to pin point a vein......he found a vein successfully and managed to get bloods and a line in successfully. He explained everything to me in great detail which I understood and was happy with......he explained he wanted to put the anti boioctics in first and after that finished straight away got some pain relief. I was later discharged and advised to rest and drink plenty of fluids. He said to give it a few more days and if no improvement to return. I was also given more anti boioctics to take home with me. A big thank you to all the staff that delt with me.:-)

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Response from The Tunbridge Wells Hospital

Dear Ms Tickner, thank you for taking the time to leave feedback on your recent experience of the Accident and Emergency Department at Tunbridge Wells Hospital. We were delighted to learn that you received such a high standard of care from the staff involved and can assure you that your thanks have been passed on to the team. Kind regards, The PALS Team.

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