About: Telford referral and quality service (TRAQS) Telford referral and quality service (TRAQS) TF7 4BF
Posted by br251 (as ),
My doctor referred me to either Telford or Shrewsbury hospital in early February and I received a letter dated late February from TRAQS saying they had been trying to contact me without success, and could I ring them. I did this and the gentleman said and appointment would be sent through in due course and it would probably be in May.
I received a second letter dated a couple of days later confirming this and saying if I had not been contacted in 12 weeks (mid May) to get back to them. It was my intention to contact them early May.
I received nothing until a letter dated late April saying I had failed to attend an appointment and had now been discharged.
I hope I'm wrong but can’t help wondering whether there ever was an appointment and it is a ploy to help referral time targets to be met. I am very annoyed at now being classed as an irresponsible through no fault of my own.