"Lady on the phone was wonderful"

About: Telford referral and quality service (TRAQS)

(as the patient),

I was very happy with all aspects of my dealing with you and the lady on the phone was wonderful

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Response from Helen Handy, TRAQS & CAB Co-Ordinator, Telford and Wrekin CCG

Thank you for your very positive feedback. I am happy to hear that you found the TRAQS service met your expectations.

We aim to offer all patients a personal service and it is very nice to receive such positive praise.

Thank you for taking the time to share your comments with us.

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