"The ability to complain about ..."

About: Royal Stoke University Hospital

(as the patient),

What I liked

The ability to complain about this rediculous place And the one SINGLE midwife who actually took a little pride in her job! (April 2008 )

Most if not all were unhelpful during labor refused to listen and insisted the text book being correct rather than the mother...

What could be improved

Appointment keeping! - If you tell someone to come in for inducing, It should be done instead of leaving the person anxiously waiting around all day with no idea whats going on!! Some of us have other children to account for!

April 2008: It shouldnt take 16 hours to pick up blood soaked toilet paper from a bathroom on the high risk unit! I was on the ward by 5pm and those rotten filthy rags were still there at 11am the following day. Being as its a maternity unit I dont expect I need to say what types of substances were on those pieces of tissue and pads!!!!!!!!! - DISGUSTING!

4 midwives to 22 mothers and 22 babies on a high dependancy unit - Are you clinically insane?!

Since may of 2001 - the care level and bedside manner has gone from respectable to a complete abomination!!!!!!!!! - Building a new block IS NOT going to fix this problem - There are such things as priorities STAFF FIRST SURROUNDINGS LATER!

Anything else?

Rude telephone staff in delivery - completely unhelpful - what an absolutely disgusting place to be! I'm thorughly sickened by this place!! All these issues could be so easily fixed if this farse of a hospital would realise IT IS UNDERSTAFFED! There are simply not enough midwives causing strain and aggression within the work place which is BOUND to be passed onto its patients - Utter rediculous place to be! And I'm STILL sitting around waiting for a call for induction.... I regret using this hospital!

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