"Advice at Skelmersdale walk in centre"

About: Southport and Ormskirk Hospital NHS Trust

(as a relative),

I took my little sister to skelmersdale walk in centre at around 6pm recently. My sister was very poorly with a temperature of 39. 5 and a heart rate of 120. her blood pressure was also low. When my sister saw a nurse she was advised to go home and take 2 paracetamol despite my sister telling the nurse that she had also fainted earlier in the day, was coughing up blood and had pains around her chest. My sister ended up in A&E on I. v antibiotics and a drip due to how unwell she felt and the only advise she received from the "nurse" was to go home and take two paracetamol can you please explain why this happened?

My sister has in fact got an upper tract infection and needs to now see a specialist can you please explain why the nurse didn't advise my sister to go to the hospital?

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Response from Tony Ellis, Marketing and communications manager, Marketing and Communications, Southport and Ormskirk Hospital NHS Trust

Thank you for telling us about your experience. Unfortunately, we are unable to enter into clinical discussions on a public website. Please contact our Customer Service team on 01704 704958 or at soh-tr.complaints@nhs.net so we can investigate.

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