"I have not got the pain now-brilliant!"

About: Telford referral and quality service (TRAQS)

(as the patient),

I was happy with Samantha at the Maddocks, Madeley, have not got the pain now. Brilliant.

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Response from Cathie McKenzie, Patient Advisor, TRAQS, NHS Telford and Wrekin CCG

Thank you for posting feedback regarding your recent physio referral.

TRAQS aims to ensure that referrals are dealt with promptly, to ensure treatment can take place without any unnecessary delay. We are pleased that the service provided by TRAQS and Maddocks met with your approval; I will ensure your comments are passed on to Maddocks.

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