"Call handler was so helpful"

About: Telford referral and quality service (TRAQS)

(as a service user),

Got confused by letter - rang patient line. Chloe, answered, she was so helpful and dealt with my enquiry efficiently and professionally, very well mannered, made me understand and feel comfortable.

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Response from Chloe Jones, TRAQS Patient Advisor, Telford and Wrekin CCG

Dear 'Hiker951'

Thank you very much for your feedback. Your comments are very much appreciated and I am very pleased to hear that you were happy with the service that I provided to you.

I wish you all the best with your treatment. Thank you again for your kind comments.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful