I visited A&E in July with my Uncle who been bought to hospital by ambulance from his care home.
The medical care that he received was good but my uncle is incontinent and the staff were aware of this, he was in A&E for 7 hours and I asked on several occasion if someone could change him I was told someone would come but they didn't, he was changed by myself and a nurse who was going to take him to the ward.
I understand the department is very busy but I think it is unacceptable that elderly person who is unable to communicate is left in this condition.
"Relatives visit to A&E"
About: Good Hope Hospital / Elderly medicine Good Hope Hospital Elderly medicine Sutton Coldfield B75 7RR
Posted by Wish853 (as ),
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses
See more responses from Richard Parker
See more responses from Ann-Marie Riley