"Parking charge"

I have just received a parking penalty of a possible £70. It would appear that I stayed 13 seconds too long ,yes that's right,in the car park. At the pay point they ask you to take a note of the time of entry,in my case 10.17 was printed on the ticket. I noted the time on the machine near the exit and exited at 1044 When the penalty arrived it times your entry and not when you purchase the ticket . Although seconds are not printed on the ticket it would appear the computer counts in seconds. All too ridiculous. Unless you give a printed time of entry and exit how on earth can we be expected to know if additional payment is required. Of course on appeal they have waived the fee as a gesture of goodwill. Why are our hospitals dealing with such spurious companies?

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Response from Samuel Johnson Community Hospital

Dear Mal I am sorry to learn you have received a parking charge notice as a result of your visit to Samuel Johnson Community Hospital. I will forward your comments on our car parking service to the Head of Facilities to make him aware of your concerns with the car parking system at Samuel Johnson Community Hospital. If you need any further assistance please don’t hesitate to contact the Patient Advice Liaison Services (PALS) on 01283 593110. PALS staff are available Monday to Friday 09:00 – 16:30. Kind regards PALS team.

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