"Fracture clinic"

About: Queen's Hospital (Romford)

I have been trying to call the fracture clinic for serval days from 9 to 5pm, been on phone for 30 minutes at a time and yet no answer. I am starting to wonder have they unplugged the phones. Total disappointment. Something must be done about this. Not acceptable, or even alternative number for head of department for complaints.

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Responses

Response from Queen's Hospital

Thank you for your comment. I am sorry that you have found it difficult to speak with our staff in the fracture clinic. I hope that you were eventually able to book your appointment, however, if this was not the case, please contact our PALS team on 01708 435 454 or email PALS@bhrhospitals.nhs.uk with more information. Yours sincerely Stephen Burgess Medical Director

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