"Considerate, professional staff at the Donnington Cardiology clinic "

About: Telford referral and quality service (TRAQS)

(as the patient),

After the results from a previous health test came in, it was decided to refer me to a cardiologist, within a couple of weeks I had a phone call about my appointment choices and chose Donnington as it gave the quickest appointment choice. My appointment date came through within 2 weeks and was only a further 10 days away, which I thought was very good service, after all the negative things you tend to hear about the NHS.

At my appointment I was seen very quickly. The radiographer that dealt with my ECG and ultrasound was very pleasant, considerate and professional. I then went to see the cardiologist who explained very thoroughly what my condition was all about, what medication he felt I needed to take and the further tests that will be necessary, he was very pleasant and professional and put me at my ease about this situation.

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