"My nans care."

About: Ipswich Hospital

My nan was admitted to ipswich hospital due to frailty, she was there a few weeks before she eventually died. For the last few weeks of her life she was taken off her morphine which she had been on for some years. This lead her to become incoherent and with terrible pain. She was left unwashed, covered in excrement and urine which led to ulcers which you could put your fist in. Her body became rigid so turning became so unbearably painful we couldn't turn her anymore. The last two weeks of her life they stopped her drip, my family tried in vain to give her fluids and food. The last three days of her life the staff stopped her foods and didn't bother trying to give her a drink. My family were with her doing shifts between us all until she passed away. My nan died in pain, starved and thirsty.

Story from NHS Choices

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Response from Ipswich Hospital

I am deeply concerned to learn of your experience, Please could you get in touch with me as soon as possible. My telephone number is 01473 702087. My thanks, Nick Hulme, Chief Executive.

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