"5 hour wait!"

About: Royal Hampshire County Hospital

Turned up just after 6pm my 13 year old son was not seen until 11:15pm! People were leaving after triage after being told the current wait was 6 hours plus. Lots of small children waiting even when we left dept at 00:30! Not good enough! had we been told a wait of this length was possible we would have considered other possibilities. There is no update of current waiting time in this A&E and 6 hours to wait for a child is not acceptable.

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Response from Royal Hampshire County Hospital

Thank you for taking the time to leave your comments. I am sorry that your experience did not meet the high standards we aim to provide. If you would like to discuss your experience further please contact our Customer Care team on 01256 486766, or email customercare@hhft.nhs.uk Mary Edwards Chief Executive Email: mary.edwards@hhft.nhs.uk

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