"Stressful and upsetting experience at the Phoenix Centre"

About: City Hospitals Sunderland NHS Foundation Trust

(as the patient),

I was referred to the phoenix centre for a CT scan due to enlarged lymph nodes. I received an appointment with in a week at the beginning of June.

I attended my follow up appointment only to find the doctors hands were shaking when she gave me the news that I had two growths on my liver and an abnormal uterus and she was so sorry to give me this news which made me feel like I was going to die.

She stated that I would have an ultrasound appointment within a week. It is now mid July and still no appointment despite ringing 4 times and being told once there was no record of me on their system and told three times that they were sorry but no appointment had been made and they would make one.

I am now off work having panic attacks as I don't know if I have cancer or not and no one seems to want to help. No one should be put through this.

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