"I broke my hip and was treated wonderfully at SMH "

About: Stoke Mandeville Hospital / Trauma and orthopaedics

(as the patient),

I was knocked over in a road traffic accident on at the beginning of July 2014 in the morning, I did not realise at the time how badly I was injured (I got up and walked afterwards) but when it became more painful travelled to hospital by taxi. On arrival I couldn't get out so needed an ambulance to transfer me to A&E. Every member of staff, XRay, receptionists at A&E, doctors, nurses, porters, anaesthetist, surgeon, you name them, they were wonderful, they were caring, very thorough, reassuring and kind.

I was operated on that evening and transferred to Ward 1 where again, I was treated so well. I also learnt just how patient the nursing staff are and how busy they are but nothing was too much trouble. I am recovering well so far, and looking forward to my first Outpatients appointment.

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Response from Anthony Banton, Patient Experience Manager, Buckinghamshire Healthcare NHS Trust

Dear responder

Thank you for your kind words of encouragement. Your comments have been passed on to the A&E department and the staff on Ward 1 for sharing with the team.

Bucks healthcare.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful