"Baring a few of the nurses I saw ..."

About: University College Hospital

(as the patient),

What I liked

Baring a few of the nurses I saw during my stay at UCH I liked absolutely nothing.

What could be improved

Communication with the patient, before and after surgery, from both doctors and nurses, numbers of doctors in the unit throughout the day, the aftercare and ability to get test results from the hospital

Anything else?

My stay at UCH and the communication I have had with UCH after my stay has all been appalling. I would never recommended this hospital, it was inefficient, uncaring and the worst hospital I have ever had the misfortune to be treated in. Even the online complaint feedback form doesn't work.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from University College Hospital

Thankyou for your comments.

If you would like feedback on your comments please contact our Patient Advice and Liaison Service Opening times Monday to Friday 9am - 4pm (excluding public holidays) Tel No 020 7380 9975 (24hr answering machine)

Fax: 020 7691 5806

Email: pals@uclh.nhs.uk

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful