"Nothing, could not find where ..."

About: St Helier Hospital

(as the patient),

What I liked

Nothing, could not find where I needed to go in the hospital and was not clear in the letter!

What could be improved

Much better out-patient care!

Anything else?

I was referred to this hospital as the specialist, I was told was meant to be the best! I went in for a rather embarrassing reason and didn’t really want to be there, only to be confronted with a Dr with a student, when I expressed my wish that I would rather the student not be there the Dr became very stand offish and confrontational! This made me even more uncomfortable and incredibly upset. He did not explain the treatment before we started, when I asked questions he was very blunt with his response…this is NOT what you should have to put up with when you see a specialist with a sensitive issue. I was devastated and still had several questions when I left but didn’t want to ask!

More about:

Story from NHS Choices

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