I came in to a&e after tripping and falling over while holding my 3 months old son. The receptionist brought us strait in and a nurse showed me a room and started seeing to my son immediately. a pediatrician doctor also came in. Needles to say that I was in shock and was finding hard to put words together but staff was calm and gently asked what had happened while doing the basic observations on him. We never felt that we were waiting and wondering what was going on or if we had been forgotten( as you often feel when at a&e) there was always someone coming to check on us . when my son was hungry they just said that i should feed and settle him and they would come back later. our 4 year old was with us and nurse suggested we got some toys from the children's room(witch was lovely by the way) to entertain her. we came back home a couple of hour later as my son was well just had a phew scratches. I am just so grateful for everyone who was there that day and for being so kind and calm through what was one of the scariest moments I have had to deal with.
"best a&e ever been to :)"
About: Hexham General Hospital Hexham General Hospital Hexham NE46 1QJ
Posted via nhs.uk
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