"The complaints procedure is obviously designed to put people off "

About: Cumbria, Northumberland, Tyne and Wear The Royal Victoria Infirmary / Neurology

(as the patient),

Following an apparent misdiagnosis by a Neurologist, I had to undergo a spinal operation. Although the op was a success, I have not received any form of treatment or medication apart from a small daily dose of co-codamol.

I started the official complaints procedure but have given up due to what I consider blatant misrepresentations in the hospital) response. The complaints procedure is obviously designed to put people off which is what has happened to me and I am now looking at going public.

Just a couple of examples of bad treatment I have had to endure.

Being only offered meat for meals when I am vegetarian.

Despite having physical pains, all I am told is I am suffering with depression which is not the case.

Despite experiencing blackouts and periods of unconsciousness, nobody seems bothered and these have not been investigated.

It appears I am on some list somewhere as I cannot get a doctors appointment or treatment (been trying for four weeks). It was a joke when I last saw my doctor (back in May) who just suggested taking painkillers (co-codamol).

These are only some of the problems I am having with the NHS in Newcastle.

Great way to treat ex-service personnel.

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