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My experience over 5 months has been exceptional.

Story from nhs.uk

"My experience over 5 months has been exceptional."

About: Arrowe Park Hospital

The staff at all levels have been welcoming and caring. The departments I visited (A&E, Cardiology, Dermatology) were well organised and efficient. The staff were treated everyone well and as individuals. We were put at ease. We were involved in an open way and were listened to. The execution and follow up has also been very good. throughout the hospital, An over riding feature is of employees at all were caring

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Responses

Response from Arrowe Park Hospital 9 years ago
Arrowe Park Hospital

Submitted on 04/08/2014 at 18:30
Published on nhs.uk on 05/08/2014 at 04:00

Thank you very much for your kind comments. We are extremely grateful that you have taken the time to provide this feedback. Our staff work hard to try to ensure that a patient’s experience whilst at the hospital is as pleasant and comfortable as possible, and they are always considerably heartened and motivated on learning how much their efforts have been appreciated. We have passed your kind sentiments to staff in our Cardiology Department. If we can be of further assistance in any way, please do not hesitate to contact the Patient Advice and Liaison Service (PALS) on freephone 0800 432 0251, email wih-tr.pals@nhs.net or in writing to PALS, Arrowe Park Hospital, Arrowe Park Road, Upton, Wirral, CH49 5PE. Wirral University Teaching Hospital NHS Foundation Trust

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