"Excellent in all aspects: The Best Renal Unit"

About: Southmead Hospital

Doctors, nurses and medical staff are very kind, helpful and supportive.They have given medical treatment and carried on duty of care to me and to other patients at their highest potential amid the long hours, pressure and high demand in/out of the wards. Clearly, they do take pride in doing their job and in doing god's service; I hold nothing but utmost trust and respect toward these people. Had it not been for their kindness, I would not be here today. Please give the credit/award and support to the Richard Bright Renal Unit for their excellent works in saving and helping so many lives. If there is a way to officially express my gratitude and/or write a letter to support/nominate them to the hospital and to the committee, I would be very happy to do so.

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Response from Southmead Hospital

Dear Anonymous, thank you for taking the time to share your experience with us. I am pleased to hear that you received the level of care and treatment we aim to provide for all our patients. Your kind comments are much appreciated and I will pass your thoughtful message on to the staff in the Richard Bright Renal Unit. Kind Regards – Steve Sykes Advice and Complaints Team

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