"Communication"

I came for an appointment for an MRI followed by meeting with the consultant. After 2 hours of looking they couldn't find the consultant. Where I had the MRI was still full of packing cases and a plastic sheet as a wall! Since then I have been offered treatment but my consultant at RUH informed that I would need platelets before I can have this procedure. Five phone calls later and I am yet to speak to the consultant to find out what my platelets needs to be and to ask her to arrange for a blood test and transfusion before the appointment. This is possibly life threatening, I have cancer and I certainly don't need the stress. The secretary has passed on the message to the consultant by email & other means to call me but so far to no avail. I spoke to another cancer patient on Wednesday who had an MRI for the same reason as me and again no one could find the consultant & although this took place in May she is still waiting to hear her results after several phone calls. What a shambles, all very well having a lovely building but if the staff aren't improved that's all it will ever be a fancy new building!