"NHS I am proud of you"

About: Southampton City PCT

(as the patient),

I was a silly man and ruptured my Achilles tendon - didn’t hurt at all! LOL! I went to a local Bitterne walk in centre with my trouble. I got seen by a nurse after a short wait, and she said I had ruptured my tendon. As it was Friday evening I needed go to AEU at Southampton general. I did and got a temporary cast fitted and advice etc, and they made an appointment for me to see a consultant on Mon. I seen a consultant, who gave me the options of repair, and stats on recovery rates with the different treatments etc. I said I would like an operation as this seemed the best course of action for me. He said he would phone before the end of the week for op time etc. They operated on the Thurs less than a week to get sorted. While I was there, I was treated fairly by kind nurses and carers from UK, Philippines, and Yugoslavia. I have never seen people so proud and professional about there jobs and I have to say the level of care at this NHS hospital was far better than the level of care I received at a private hospital. The round the clock care and attention was amazing I didn't want for anything and anything I needed or asked for I got. Congratulations and a big thank you to orthopaedics wards f6 and f4 and Fracture clinic for making and fixing this man. Oh and thanks to the physio for giving me advice and help. Thank you tea lady also, for all your help. Being vegetarian is awkward sometimes, not for that lady! At short notice she got me food, after starving for almost 20 hours. NHS I am proud of you and glad I pay NI out of my wages, money well spent I say. Let’s hope our councils follow your good efficient example of hard work and that human touch. One last thing. A special Thank you to Hannah you have an amazing way with people thank you for your help. My view of the modern NHS is a multicultural machine with a strong focus on getting the job done in an unpredictable and hostile media environment that always seems to air the negative rather than the positive products that come out of the exit doors.
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