"A & E"

About: Basildon University Hospital

I had cause to be taken into Basildon A & E on Wednesday 9/11/14 for what subsequently proved to be a chest infection. I cannot explain enough, how impressed I was from the time the ambulance was called to the time of discharge later that evening. The initial first responder-ambulance crew-reception nurse sister(s)-radiologist(s)-doctor-orderlies and even the ladies who brought round the tea for myself and my wife, every single person treated me with compassion and respect. All was explained to me from start to finish and I was extremely comfortable with everything that was done. In a time when the NHS is constantly under fire, I have to say that Basildon A & E performed with incredible professionalism and I would have no hesitation in recommending their services to others. Thank you Happy customer

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Response from Basildon University Hospital

We are very pleased that your recent experience of care int he Emergency Department at Basildon and Thurrock University Hospitals NHS Foundation Trust was a good one. The staff work hard to ensure that patients are satisfied. We will forward on your kind words to all the departments you have referred to. Thank you

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