"A+e very poor"
About: Royal Albert Edward Infirmary Royal Albert Edward Infirmary Wigan WN1 2NN
Posted by Anonymous
I attended a+e at Wigan following an acute abcess in my gum/face which was increasing hourly. I had been advised by the emergency dental telephone help service as it was 1.00am. I checked into a + e at 1.30 and the reception from the staff member on the desk was very poor, abrupt and very unwelcoming. I sat for 4 hours in a wsiting room of 4 people only??!!! I was not acknowledged by a single member of staff regarding why the wait was so long In view of the small number of people present. I wasn't offered any painkillers despite the fact my gum and face was swelling considerably. I was eventfully seen at just gone 5.00am!! For a total of 5 minutes and discharged with metronidazole. My entire experience of the a+e department was one I do not wish to experience again. I have only ever been supportive of the other wards and departments, but a+e is lacking considerably in comparison.