This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Long wait for small child at A + E

Posted By Worried Grandfather

"Long wait for small child at A + E"

About: Victoria Hospital / Accident & Emergency

(as a relative),

My 2 year old grand daughter suffered a head injury. I called NHS 24 who advised me to take her to A + E. They would fax the details across to speed things up.

After 1 1/2 hours we finally saw the Triage Nurse and we are now a further 1 1/2 hours later still waiting to see the Doctor. It is a disgrace that a young child with a head injury has to wait like this.

I am a big fan of the NHS but people's patience is wearing thin. NHS Fife need to sort this mess out now.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Louise Ewing, Clinical Service Manager, Older Adult Services, Health & Social Care Partnership Fife Wide 9 years ago
Louise Ewing
Clinical Service Manager, Older Adult Services,
Health & Social Care Partnership Fife Wide

Submitted on 16/07/2014 at 17:18
Published on Care Opinion at 17:28

picture of Louise Ewing

Dear "Worried Grandfather"

Thank you for taking the time to share the experience you had when you recently had to take your grand daughter to the A/E Department. This must have been a worrying time for you.

Normally patients are triaged promptly following arrival; however as this did not happen I would be keen to speak to you directly to get some more information from you.

If you would like to contact me please do so using the details below.

I do hope your grand daughter is now recovering well

Regards

Louise Ewing

Patient Relations Manager

NHS Fife

01592 648153

patientrelations@nhs.net

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k