"The Consultant explained every ..."

About: Sunderland Eye Infirmary

(as the patient),

What I liked

The Consultant explained every detail of my operation even though it is a fairly new procedure and experience is still being gained. When things didn't go too well at one stage the consultant acted with great urgency to put the recovery back on track. I am extremely impressed with the organisation and professionalism of the hospital.

What could be improved

I suppose some people could think of something to improve, but I am at a loss as to suggest anything which could have bettered my experience.

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