"emotionally traumatic."

I will never want the help of mental health professionals again since my stay. It was incredibly emotionally traumatic. I was restrained and one of the staff was even sarcastic to me whilst I was being restrained. No one was empathetic about what I was going through. And it was very rushed, I requested more time to prepare to go onto hospital, which according to the Mental Health First Aid course, mental health professionals should help with simple requests. I don't think I will ever trust a care worker again or anyone. I feel sick every time someone mentions hospital and very scared. I was so shook up emotionally that I thought I would die from the amount of stress and distress I endured I was thoroughly shaking and like I said there was no empathy and no follow up about the emotional trauma. Mental health places operate on a system of fear I realise now and control. I have wasted years of my life under the "care" of mental health teams and generally find them unhelpful. Also when I went onto the hospital both times all the staff were very petty and would argue constantly with me when I was severely ill.

Story from NHS Choices

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Response from Hellesdon Hospital

Thank you for your comment and the experiences you have shared, this sounds as if it was difficult for you to write and we are sorry to hear of your distress. NSFT are very keen to hear more about your story as you seem to have important feedback that we would like to look into and we invite you to contact us via PALS on 0800 279 7257. Thank you.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful