"A rewarding visit"

About: Croydon University Hospital Croydon University Hospital Croydon CR7 7YE

Posted via nhs.uk 11 years ago

Visited Accident and emergency late last night. Was looked after very well by both the Admin and the nursing team, all showed a great attitude under pressure. The doctor I saw, was very professional and supportive, one felt every stone was being turned to ensure I left in good order. The only comment I would make is the Accident and Emergency department could do with an update structurally, just very tired looking, the floor is worn out in places. It is a busy department 24 hrs a day, so one understands the problems. Anyway thank you al for your care. Andy

More about:

Story from
nhs.uk

Do you have a similar story to tell?

Responses

Jacqueline Grannell

PALS and Complaints Manager,

Croydon Health Services NHS Trust

Submitted on 10/07/2014 at 11:57

Published on Care Opinion at 12:10

Thank you for your posting.regarding the care and service you received at Croydon University Hospital (CUH)
I was very pleased to read your comments. It is always rewarding to receive such positive feedback and I know health professionals and support staff are encouraged by it. It is also valuable for CUH to know when the services we provide are seen positively.
In regards to A&E looking tired I will pass your comments on to the relevent people.
Once again, may I thank you for taking the time and trouble to write and for the thoughts you have expressed.

{{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Was this response helpful? Yes | No
Thank you for your feedback.
See more responses from Jacqueline Grannell

Navigation
Shortcut Help	?
Go to Home	g + h
Go to Tell Your Story	g + t
Go to About Us	g + a

Text size

Theme

Language

A rewarding visit

"A rewarding visit"

Responses

Keyboard Shortcuts

Opinions
Next Response	j
Previous Response	k