"Doctors like wasting money and time"

About: Basingstoke and North Hampshire Hospital

I have has a rash for three years and been misdiagnosed many times by my GP, the specialist didn't know what was wrong either so recommended I got a floating appointment at the hospital but instead they made me go in and tell them what they already knew just to be told 'o well you need a floating appointment so we can see the rash.' (Which I had for 4 months while I was waiting to be seen and happened to go a week before my appointment.) I could have told them that and my GP already recommended that but instead of doing that I have just wasted a whole day and paid parking fees for nothing. And to top it off the doctor was rude and dismissive.

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Response from Basingstoke and North Hampshire Hospital

Thank you for taking the time to leave your comments. I am sorry that your experience did not meet the high standards we aim to provide. If you would like to discuss your experience further please contact our Customer Care team on 01256 486766, or email customercare@hhft.nhs.uk Mary Edwards Chief Executive Email: mary.edwards@hhft.nhs.uk