"Concerns about my daughters care"

About: Norfolk & Norwich University Hospital / Gynaecology

(as a parent/guardian),

My daughter was admitted when her bladder stopped working in early stages of pregnancy. There had been bleeding the week before, which she was admitted for and dismissed immediately.

The doctor she saw was very dismissive and patronising. Once she was admitted for the bladder problems, the doctors at the hospital seemed to ignore the fact that her bladder was not working and only concentrated on the pain that accompanied it. Their whole attitude was very condescending towards her and it wasn't until one nurse took on board the real problem that action seemed to be taken. But even then, the doctors still seemed to harp back to the wrong symptoms/notes.

I have not felt I could leave her alone, as I felt that some of the staff have been downright cruel and neglectful. I have been sleeping on the chair beside her so that I can care of her properly.

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Response from Janice Bradfield, Senior Communications and Membership Manager, Norfolk and Norwich University Hospitals NHS Foundation Trust

We are very sorry to hear about your daughter's experience at our hospital and we will pass on your feedback to the maternity service. If you would like to speak to someone in more detail, please do not hesitate to get in touch with our Patient Advice and Liaison Service at pals@nnuh.nhs.uk or telephone 01603 289036.

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