"Fantastic care I received at Pine Cottage Norwich"

About: Colman Hospital

(as the patient),

After having my right leg amputated below knee I had the privilege of being looked after by the team at Pine Cottage Norwich. Without their support, excellent care and motivation I truly don't know where I'd be today.

From the moment, I arrived I was looked after exceptionally. My every need was met and I was treated with true dignity and compassion. The nursing staff ensured my health and emotional well-being was cared for, and the fantastic physio team pushed, motivated and encouraged me to do my best.

Sue Flute lead physio and her team Debbie Wayne and Kate looked after me for 2 weeks. When I got my prosthesis, the opportunity arose to be able to come back for a further 5 days, to get me back on my feet, and I jumped at the chance!

I walked gingerly the 10 m with 2 sticks in 54 secs on day one, but with the whole team's support and my determination, on day 4 it took me just 10 secs. Amazing!

Thank you, Pine Cottage, I have my life back now. What was a scary time, but you made it so much more bearable and Sue gave me the hope that I would do just fine, and I have.

What I really love about this unit is they were there for the whole family. From the OT visit with my mum and kids, to the nursing staff getting me in touch with social services to enable me to remain a good mum. First class team all round.

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Response from Christine Little, Patient Experience Lead, Norfolk Community Health and Care NHS Trust

Thank you for your lovely comments about the care you received at Pine Cottage. The staff at Pine Cottage have been informed of your story and are delighted that you felt your care, therapy and support were excellent.

It was great to hear how incuded you felt your family were and being able to support you through a difficult time.

We wish you well and keep up the determination!



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