"My friend waited four hours to ..."

About: St James's University Hospital

(as the patient),

What could be improved

My friend waited four hours to see a doctor despite being very unwell. She was triaged on arrival but then left in a cubicle alone without a nurse call buzzer or further assessments. Had I not arrived goodness knows what would have happened. People waiting longer times should be rreassessed as a persons condition can change. I understand casualty is busy but all patients deserve good care.

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