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"Thank you!"

About: Oaklands Hospital

Can't speak highly enough about my stay at Oaklands. Was in for an orthopaedic procedure on my knee which I've been putting off for months due to nerves but the staff and doctor were wonderful throughout - kind, friendly and efficient from first appointment to when I left. Had my own room with bathroom which was all spotless and comfortable and nurses were kind enough to let my visitors stay much longer than they should have and arrange food to be brought to the room for them - nothing seemed too much trouble. Bit of noise from outside for an hour during the day whilst some building work was being done but the nurses explained that it wouldn't last long and they were right so was able to get a good rest and place was lovely and silent overnight. Wouldn't hesitate to recommend Oaklands.

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Responses

Response from Oaklands Hospital 9 years ago
Oaklands Hospital
Submitted on 04/07/2014 at 10:53
Published on nhs.uk on 05/07/2014 at 04:00


Thank you for taking the time to comment on your stay at Oaklands. I am pleased that you found your experience a positive one. We do apologise for any disturbance the current refurbishment caused you, we are trying to minimise any noise for patients but sometimes there is some for short periods during the day. I will ensure your comments are passed on to the staff here. Helen Rocca General Manager - Oaklands Hospital

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