"not a lot"

About: Stafford Hospital

(as the patient),

What I liked

not a lot

What could be improved

so much room for improvement - for a start liaising doctor to doctor, and staff to staff on their change over - my mom was admitted with a suspected strok, only to find it was a LOW blood pressure problem. The dr she saw on AE immediately stopped the tablets she was on for HIGH blood pressure. She was admitted to the stroke ward - 2 days later they lost my moms medication sheet so put her back on the tablets she came in on - was totally disgusted, and let my feeling known to the staff and dr on call - instead of looking through the notes a nurse had just written down all the medications my mom came in on, hence she was put back on medication to lower an already low blood pressure - in this day and age this is totally unacceptable

Story from NHS Choices

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Response from Stafford Hospital

We apologise that you found the care provided at Stafford hospital unacceptable, we encourage patients and their relatives to raise concerns with staff at the time so that these can if necessary be addressed and treatments explained in more detail. If you have any remaining concerns please contact our PALS office 08000 407060

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful