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Fantastic Care from highly skilled staff

Story from nhs.uk

"Fantastic Care from highly skilled staff"

About: University Hospital Of North Durham

I have visited the Coronary care unit in Durham and consequently the Cardiac day unit 3 times this year and now have a perminant pacemaker fitted. The care I have received from the staff here is 5*. They have tret me with nothing but dignity and respect at all times. The staff are highly skilled and knowledgeable in their field and have included me in all decisions regarding my care. I reaally don't know where i'd be without them and would highly recommend their services to family and friends.

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Responses

Response from University Hospital Of North Durham 9 years ago
University Hospital Of North Durham

Submitted on 28/07/2014 at 11:32
Published on nhs.uk on 29/07/2014 at 04:00

Thank you for providing feedback on your recent visit to the Cardiology ward at University Hospital of North Durham. I am very pleased to hear that you had a positive experience and that you are happy with the care you received whilst attending this ward both on this occasion and previous occasions. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the Cardiology ward. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774

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