"Doctor, you are a marvelous man."

About: Queen Elizabeth Hospital (Gateshead)

There are very few doctors, let alone A+E doctors, who would categorically state that another hospitals methodology was poor, despite that being the truth. The doctor gave a very professionally constructed statement that ousted Sunderland Royal's procedure in a foreign body case, and proceeded to perform a minor operation there and then to remove the half-inch sewing needle from my partner's foot. Then, and this has astounded us both, a number of hours later the doctor double checked whether tetanus advice had been given by the triage nurse, and when it transpired that it had not, he left a message on my partner's answering machine to provide the information. If only all medical staff did as well as yourself, we would have a sparkling NHS.

Story from NHS Choices

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Response from Queen Elizabeth Hospital

Thank you for taking the time to leave us a positive review about A&E, we'll make sure that your comments get passed back to the department.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful