"An operation"

About: Norfolk & Norwich University Hospital / Ear, Nose and Throat

(as the patient),

I recently had an operation to remove a tumor and parathyroid gland in my throat. The treatment I received was outstanding.

I had an initial scan, X-rays and consultation regarding high calcium levels. The general surgery team then carried out an operation to remove a parathyroid gland along with an attached tumour. I have since had a follow up consultation with the surgeon, Mr Pain, who confirmed everything had gone satisfactorily.

Throughout my treatment I found that everything went extremely well. All of my appointments took place on the allotted day and were on time, almost to the minute. I found the staff in all departments to be polite, friendly and sincere. I would specifically like to mention Mr Pain and the surgical team, including the anaesthetist all of whom were exceptional.

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Response from Janice Bradfield, Senior Communications and Membership Manager, Norfolk and Norwich University Hospitals NHS Foundation Trust

We are delighted to know that you received outstanding care. Thank you for taking the time to tell us about your experience and we will pass on your comments to Mr Pain and his team.

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