"day visit for bladder cancer etc diagnosis"

About: The Royal London Hospital

I felt that I was offered top grade clinical expertise, which must be the most important thing. I was aware that some on the job training was occurring as the CT scan nurse was learning about a new pump (?) and the nurse/technician in charge of the laser machine said she had never used it before and had to call in someone else to explain it. But that's OK. Three criticisms: 1) the leaflet sent in advance could not get the words "core lift 8 or core lift 1" in the right order so the directions were hard to understand. Also some words are missing on he final page. 2) in my initial interview with the (male) nurse practitioner, he said the cystoscopy exam would be carried out by a female doctor.Thank goodness! I thought as this does involve adopting a wide open for the world to view your genital area posture. But then I was asked if I minded having a male doctor observe. Yes, I said. Then suddenly the male nurse suddenly appeared in the room to help with the machine. I did qend up crying, it was so humiliating and embarrassing. Th three women doctors/nurses etc running the test told me I was actually lucky it was a three-woman team and often it wasn't. SO:1) please make guaranteed woman only sessions for the cystoscopy a guaranteed choice or (2) if this is not possible make it clear to the patient. 3) this sounds trivil but it was only the next day (watching Holby City!) hat I realised that all day I had been wearing the hospital gown back to front, which didn't it well as I am overweight. Couldn't someone have told me? or why not just put instructions in the changing rooms? All in all a day of humiliation and embarrassment... but I was very gad to get an all clear result which was explained quite well.

Story from NHS Choices

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