"I don't know where to begin"

About: Worcestershire Royal Hospital

I went to this hospital once before this experience, when I had chronic chest pain. The care was great though slow to be seen. This time however I felt a bit dejected by the experience I had. Arrival: if it's an emergency it'll be quicker dialing 999 than try to park on the car park, I know there's construction going on, but my goodness was the parking awful and the price is way too much for a hospital and guess what patients have to pay to park so if you're admitted, well that'll be a parking ticket on your car. Check in: slight hiccup a fire alarm was sounding and the staff were told to stop what they were doing, not a good start turned out to be false and they started to get on with seeing patients again and so I went to the AMU for a MRI scan and it turns out I wasn't given one at 11am as promised from my GP so that was a waste of time, we did get seen though by a doctor who did a physical examination and determined quite quickly that my issues were anxiety related and prescribed me Haloperidol. I was told that this should help my symptoms, so I left the hospital seemingly having a nasty taste in my mouth from the whole thing, did I mention that I have UI as the issue I was trying to get answers for, I don't think this is good enough. The whole experience to me was a bit messy, but hey they were busy I respect that, but the doctor to me seemed disinterested and constantly batting away any sort of test to explain my symptoms and passed it off as anxiety and so I'm at home now taking these capsules and granted I'm sleeping better, but the symptoms I was having aren't subsiding, would I recommend this hospital? Probably not, I'd consider a different hospital, at least at Kidderminster you can park with no issues

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Worcestershire Royal Hospital

We're sorry to hear of your concerns. Please contact our patient services department on 0300 123 1733 or email patientservices.dept@worcsacute.nhs.uk so we can investigate this for you.

  • {{helpful}} of {{total()}} people think this response is helpful