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"My dad was seriously ill but received little support"

About: Rotherham Hospital / General medicine

(as a relative),

My farther was diagnosed with lung cancer and a secondary brain tumour last year he was given the news at first that it was treatable with chemotherapy and radiation treatment he was given by the Macmillan staff a booklet with all the dates to come in for treatment were to go and what to expect when he came in we understood that this would only buy him a little more time, we came home told the entire family we were kind of releaved the first appointment came I took my mum and dad to the hospital he just wanted to be with my mum so I left them there,

After driving home I received a phone call to go straight back. when I arrived both my parents were quite stunned they were told he was terminal with six weeks to live. In my opinion the Macmillan staff had misled both my parents, they had given them false hope. Telling them basically he should just go home to die we had no further help from this hospital or the Macmillan staff. I feel they basically washed there hands of my dad and offered him no support.

I can say that my dad died in May and he did die at home and he was with his family who looked after him without any support from Macmillan staff the only help and support we got was from a very dedicated family g. p and his nursing staff at his surgery.

So in summing up yes we understand my dad was seriously ill and that he was diagnosed here but that was all and I for one will never support Macmillan after the poor treatment he received.

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Responses

Response from The Rotherham NHS Foundation Trust 9 years ago
Submitted on 27/08/2014 at 17:13
Published on Care Opinion at 22:24


Dear Sad to say,

My name is Anne Crompton and I am Deputy Chief Nurse here at TRFT. I am very sorry to learn of your father’s death and extend my condolences to you and your family.

I am sorry too to hear that you feel let down by the team here at TRFT and have passed your comments to them. I would be very happy to meet with you and discuss your concerns personally. Should you wish to contact me, I can be contacted via the Patient Experience team on 01709 424461 or by emailing yourexperience@rothgen.nhs.uk

Kind regards,

Anne Crompton

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