"An amazing example of the NHS service!"

Dear Ellie, Your comments define much of what we strive to achieve every day in Women's Services. I particularly liked your description of our midwives being respectful and involving you in every decision, these are the values and behaviours we expect as part of our standards framework and our promise to you, and so it affirms that we are taking our organisation in the right direction and have the right ingredients in place to achieve the highest standards of care. Thank you for describing such confidence in our teams in Women's Services and of course please do not hesitate to get in touch if you ever feel there is anything, or any way in which we can further assure you or assist. The Maternity Services Helpline is on 01279 827286.